Area, Delhi – 110092Board No.LDAP Plus AD Help Desk Professional Tool provides a very simple windows like interface to generate both AD and LDAP reports which you can print or export to various formats (Excel, csv and LDIF). Ltd.97, IIIrd Floor, FIE, Patpargunj Ind. MSYS 013Thank YouCorporate OfficeCohesive Technologies Pvt. On a telemarketing sales campaign, we guarantees a productivity improvement of atleast 30% over other low cost alternatives80%+ of our customers grow by over 100% year on year. Local presence Online ticketing system via E-mail, Chat, PhoneSupport and professional assistanceMultimedia – Chat, E-mail, Phoneįeedback ManagementSingle portal for services and support that ensures high responsiveness, accountability and eliminates any delay in resolution because of finger-pointing or inefficient management ![]() Higher automation and better mgmt reduces load on resourcesįeature rich solution with comprehensive call managementĪll-in-one with CTI, Outbound, IVR, ACD, Reporting, CRMĬustomized Process-mapping at CRM and call flow level How our technology helpsCut back time on managing systems and operations There’s a reason why this business falls under ITes (IT enabled services)Because IT forms the heart of your systems and processesThink Automation. Why compromise on technology when it is no more than 10% of the total costA cost overhead of 2-3% can yield results that can make or break business Well implemented, awarded support structureįlexibility with customizations and configurationsAsk our customers who have migrated to Ameyo and seen drastic improvements within weeksĪ look at businessTotal Cost of Ownership = Technology + Infrastructure + Resources + TelephonyProfitability ≈ Lower recurring costs + Higher Productivity + Process EfficiencyProductivity + Process Efficiency ≈ Better Technology + Intelligent Management Intelligence at software level gives more control ![]() The right solutionAll-in-one DACX AmeyoComes with a reasonable price tag, but tested and provenĪll software: Can be upgraded, and updated No shelf-life Support crucial for business continuity, Downtime means lesser sales and lossesLow margins in domestic call centers highlight the need to have best technology for a reasonable cost (of owning and maintaining tech.)Domestic CCs need to become profitable faster by reducing extra costs, and increasing productivity Single vendor - single point of contact Better integration at core levelĪspect/Avaya/Nortel - Good technology, but unreasonably expensiveĭialogic based- Free or low-cost but ill-supported software full of issues No more separate boxes joined together in an ad-hoc manner No dialogic High replacement or upgrade costs high support costs tooBridging the gapHardware is out, Software is in Nortel/Avaya only offer PBX (no CTI) at very high costsĬustomizations cost prohibitively high for specific processes International focused, not customized for Indian businesses ![]() Not cost friendly – Expensive products and services Unmanaged or no support, impacting businessĬustomizations are hard, if not impossible Hardware-based rigid, unintelligent systems Also costly professional but expensive supportAspect, Avaya (CCE)50k-1 lacsAvaya, CiscoNortelCostDrishtiPBX-based solutions withDialogicAll-in-one solution, Local support, Award-winning, Patented technology5-10 kLow functionality, low cost, unmanaged support, hardware basedFunctionalityīoxed-approach with multiple components defined shelf-life ![]() Expensive, and limited in terms of functionalityHigh end technology, Very high costs. Options for domestic Call CenterOnly reliable solutions that is standard in large domestic centers. Quality teams across multiple geographiesįew more details… Only Indian company to win TMCNet, Contact Center World and BPONews awardDeloitte fastest 500, and Red Herring top 200 company in Asia | usCreators of award-winning solutions for Contact Centers and Enterprisesġ00s of Outbound, Inbound & Blended processes Enterprise and Service ProviderSOHOContact Center| 2.
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